Tolling

Toll facilities have transformed in recent decades, allowing drivers to pay tolls – via transponder, license plate image, app payment – without stopping or even slowing.  This reality comes with many benefits: the stress and delay of traffic congestion at toll booths are being eliminated; vehicle emissions are reduced; travel is safer and more convenient; and customer service is increased.

However, this technology brings with it challenges related to consumer confusion, interoperability, enforcement and toll violators across jurisdictions. A coordinated approach is required to achieve a seamless regional system that serves tolling customers while minimizing revenue losses and removes burdens on our agencies. The Eastern Transportation Coalition has served and will continue to serve as a forum to bring together toll authorities to work toward understanding the challenges and bringing solutions that work for customers, motor vehicle agencies, law enforcement, and toll road operators alike.

Contacts

Virginia Reeder
Innovation Program Director
The Eastern Transportation Coalition
[email protected]

Casey Bottiger
Innovation Program Associate
The Eastern Transportation Coalition
[email protected]

The Eastern Transportation Coalition organized the Toll Violation and Enforcement Reciprocity (TVER) Working Group to:

  • Advance violation enforcement reciprocity agreements;
  • Bring stakeholders together;
  • Leverage existing work;
  • Collaborate with key partners; and
  • Focus on legislative and cross-agency administrative challenges.

The Coalition has hosted a series of workshops on topics that can help agencies explore solutions to these issues.

The authority to enforce the collection of tolls – both for travelers registered within a state and those registered out of state – is established and enforced in a variety of ways among the Coalition’s member agencies.  Below is posted the documents that grant these authorities, as they relate to each state.